4 Steps to Handling Criticism Like a Boss


I grew up in an exquisite, loving, constructive household. I don’t ever recall my mother and father criticizing anybody—it simply wasn’t allowed. So you possibly can think about the transition I needed to make after I obtained out by myself and commenced to obtain the stinging criticisms of these I used to be main. In truth, some of the troublesome emotional hurdles I confronted was in dealing with criticism. And at last, a clever pal informed me, “John, in case you’re getting kicked within the rear it means you’re out entrance.” 

What he was saying was in case you’re going to be a pacesetter, you’re going to be criticized—so get used to it. The worth of management is criticism. Nobody pays a lot consideration to the last-place finishers. However if you’re in entrance, all the things will get seen, so it’s necessary to study to deal with criticism constructively. The next four-step course of, which I included in my guide Management Gold, has helped when folks criticize me as a pacesetter. I want to cross it on to you.

1. Know your self

It is a actuality problem. Early in my profession, I needed to make everyone pleased. It took me a few years to appreciate that if I used to be going to guide, there would inevitably be powerful selections that have been going to make some folks upset. I requested myself: Do I need to make folks pleased or do I actually need to lead? I understood clearly that I needed to start to know who I used to be.

Over time, folks have tried to assist me know myself. They usually start with the phrase, “I’m going to inform you one thing in your personal good.” I’ve found that after they inform me one thing for my very own good, they by no means appear to have something good to inform me! But, it’s these conversations which have helped me study a lot about myself, together with discovering lots of my weaknesses. I’ve realized that what I want to listen to most is commonly what I need to hear the least. A number of the finest individuals who ever entered my life to show me one thing have been my critics, not my pals.

2. Change your self

It is a duty problem. Within the strategy of dealing with criticism successfully, you not solely must know your self, you need to change your self. Herbert Agar mentioned, “The reality that makes males free is, for probably the most half, the reality which males choose to not hear.” The John Maxwell translation of that is easy: You shall know the reality, and the reality shall make you mad.

Listed here are the questions I ask myself to find out whether or not criticism is constructive or harmful:

  • Who criticized me? Antagonistic criticism from a clever individual is extra fascinating than the enthusiastic approval of a idiot.
  • How was it given? Had been the phrases judgmental or did they offer me the advantage of the doubt? In different phrases, what was the spirit during which the criticism was given?
  • Why was it given? Was it given to inflict private damage or for my profit?

Jonas Salk, who found the polio vaccine, had many critics despite his grand accomplishments. He as soon as made this fascinating commentary: “Folks will inform you that you’re improper. Then they’ll inform you that you’re proper, however what you’re doing is basically not necessary. Lastly, they’ll admit that you’re proper and what you might be doing is essential. However in any case, they knew it on a regular basis.”

No matter whether or not the criticism was official or not, I’ve found that my angle towards phrases I don’t need to hear determines whether or not I develop from them or groan beneath them. Subsequently, I’ve decided to not be defensive when criticized, however to search for the grain of reality, make the mandatory modifications and take the excessive street.

3. Settle for your self

It is a maturity problem. I saved the next quote from “Expensive Abby” a number of years in the past as a result of I like her definition of maturity. She says, “Maturity is: The flexibility to stay with the job till it’s completed. The flexibility to do the job with out being supervised. The flexibility to hold cash with out spending it. And the power to bear an injustice with out desirous to get even.”

Maturity additionally allows you to settle for your self, which is step one in changing into a greater individual. Carl Rogers mentioned, “The curious paradox is that after I settle for myself simply as I’m, then I can change.”

Leo Buscaglia endorsed, “The best factor to be on the planet is you. Probably the most troublesome factor to be is what different folks need you to be.” Should you fear about what folks consider you, it’s as a result of you will have extra confidence of their opinion than you will have in your personal. As Judith Bardwick mentioned, “Actual confidence comes from realizing and accepting your self—your strengths and limitations—in distinction to relying on affirmation from others.”

4. Overlook your self

It is a safety problem. Whereas we’re rising up, a number of us spend a great deal of time worrying about what the world thinks of us. By the point we attain 60, we notice the world wasn’t paying a lot consideration. Safe folks overlook themselves to allow them to concentrate on others. This enables us to be safe sufficient to take criticism and even serve the critic.

Safe folks know who they’re. They know they make errors and have weaknesses, however they don’t need to decrease themselves to the extent of what’s being mentioned about them. Safe folks don’t need to defend themselves—as a substitute, they discover it straightforward to giggle at themselves.

One among my favourite quotes is, “Blessed are those that can giggle at themselves. They shall by no means stop to be entertained.” For years, I’ve laughed at myself for the silly issues I’ve achieved over the course of my life. I even discovered to giggle a couple of coronary heart assault I had 10 years in the past.

Throughout my restoration, I made a decision I might spend a day reflecting on what would have occurred if I had died. What would my funeral service be like? How many individuals would present up? As everybody is aware of, the scale of the group the day they bury you’ll be depending on the climate. Subsequent, what do they do after they put you within the floor? Sure, half-hour after you might be buried, the most important query on the minds of your loved ones and pals is how one can get to the neighborhood middle the quickest to verify they get some potato salad.

In relation to criticism, it’s necessary to first perceive that half of the stuff folks say about you is true. So simply take stock, suck it up and alter. And the opposite half they are saying about you is just not—they’re simply revealing points in their very own lives. If you realize your self, you’ll know what you might be good at and what you aren’t. Begin altering the issues which can be mandatory and overlook your self so as to concentrate on others. The criticism won’t ever cease, but when you’ll be able to get to this fourth stage, criticism gained’t have a unfavorable impact in your life. That’s a giant lesson I needed to study that has helped me as a pacesetter, and I hope it helps you, too. 

This text was revealed in August 2009 and has been up to date. Picture by Rawpixel.com/Shutterstock


John C. Maxwell, an internationally revered management knowledgeable, speaker, and writer who has bought greater than 18 million books, has been named an inaugural SUCCESS Ambassador. Dr. Maxwell is the founding father of EQUIP, a non-profit group that has skilled greater than 5 million leaders in 126 nations worldwide. A New York Occasions, Wall Road Journal and BusinessWeek; best-selling writer, Maxwell has written three books which have bought greater than 1,000,000 copies.


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